this letter is sent to you in response to your complain on our product. We've examined symptoms you've presented and came to a conclusion that unit you own has severe malfunction known as "falling in love". As soon as we'd discovered this matter we've started reprogramming this unit to fix this trouble. This process will take some time so now you have to wait for it to complete. We're apologising for being not able to predict and even estimate time required to complete unit reprogramming.
Please note that some actions of your may slow down and even abort reprogramming process. So we advice you to avoid contacts with this particular unit until further notices.
Thanks for your cooperation,